Category "CMDB"

The 6 ITSM trends in 2024

2024 is shaping up to be a year full of challenges and innovations for ITSM, with Artificial intelligence, Cloud, cybersecurity… New trends are emerging and are set to reshape the landscape of the sector. Thesetransformations promise to be as profound as they are...

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CMDB: definition, usage and benefits

As a result of the digital transition, companies must now manage an increasingly complex IT environment. To deal with this global increase in IT assets, the use of a CMDB becomes essential. But what is the definition of a CMDB and how does it work?  What benefits can...

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