Digital services companies or internal CIOs, you know it all too well: changes within your technical infrastructures are frequent and poor monitoring can have consequences on the quality of the services provided. That is why it is essential to have an ITSM solution...
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In this tutorial, we will cover data synchronization with iTop and see how to adapt it to a specific need thanks to data collectors. We will use the open APIs available on https://api.gouv.fr/ in order to synchronise national education institutions with our iTop...
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As an IT operations manager, you are responsible for the smooth running of IT production and IS maintenance. So the consequences can be disastrous if you lose control of your environment… Houston, we have a problem Do you keep asking your team for the same...
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As a result of the digital transition, companies must now manage an increasingly complex IT environment. To deal with this global increase in IT assets, the use of a CMDB becomes essential. But what is the definition of a CMDB and how does it work? What benefits can...
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