The CMDB / ITSM software blog

How to choose your ITSM solution?

How to choose your ITSM solution?

Choosing an IT Service Management Tool (ITSM) has never been more difficult, or more important, because it is essential to underpin efficient IT processes. IT Managed Service Providers use it to manage their service centers and it remains in place for at least 5 to 7...

iTop SaaS: IT ally of SMBs

iTop SaaS: IT ally of SMBs

What is the objective of iTop SaaS? Centralize the management of your IT services in a structuring software to get rid of your Excel files or your various management tools. iTop SaaS is a complete solution dedicated to the performance of your team and the satisfaction...

IT management for SMB: looking for the ideal solution…

IT management for SMB: looking for the ideal solution…

In small IT departments, as elsewhere, structuring IT management is essential to guarantee a certain quality of service and efficiency. How to find a solution that fits the size, budget and needs of the team?  Make the IT management of SMBs more professional As an IT...

IT management software: why SMB IT teams need it

IT management software: why SMB IT teams need it

Overload, just-in-time work, new business needs… Small IT teams in SMBs are often overstretched, used to dealing with limited resources and means, often without productivity tools… An irony for these teams who are used to deploying solutions for others. They could...

CMDB: definition, usage and benefits

CMDB: definition, usage and benefits

As a result of the digital transition, companies must now manage an increasingly complex IT environment. To deal with this global increase in IT assets, the use of a CMDB becomes essential. But what is the definition of a CMDB and how does it work?  What benefits can...