TIMS is a telecom and IT services operator with over 34 years of experience. Using iTop Community (the free edition of the solution) for about ten years, the company recently decided to upgrade to iTop Professional to enhance its ITSM capabilities, provide teams with...
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The Information Systems Department is constantly evolving, according to the growth of the company, internal changes, and user needs… In order for the production of services and the efficiency of IT teams to remain in good shape, it is necessary to be agile and...
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How our ITSM solution iTop is a core element of our organisation When you join Combodo this is something that strikes you. Our solution iTop is in the middle of the organisation, not only as the product we sell and deliver to our customers, partners or community. but...
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Choosing an IT Service Management Tool (ITSM) has never been more difficult, or more important, because it is essential to underpin efficient IT processes. IT Managed Service Providers use it to manage their service centers and it remains in place for at least 5 to 7...
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Part 2: how Combodo has organized itself to adapt to the STS-LTS model In the previous article, you could understand the many benefits of combining Long-term and Short-term support releases: being flexible and scalable while guaranteeing stability to our customers,...
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What is the objective of iTop SaaS? Centralize the management of your IT services in a structuring software to get rid of your Excel files or your various management tools. iTop SaaS is a complete solution dedicated to the performance of your team and the satisfaction...
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