Jan 19, 2024 | ITSM, Tutorial
It is often said that 80% of IT issues are caused by mis-managed changes. While it’s difficult to ‘fact-check’ that figure, it is certainly true that all IT managers have already experienced this situation at least once, with more or less serious...
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Apr 13, 2023 | CMDB, Development, iTop, Tutorial
In this tutorial, we will cover data synchronization with iTop and see how to adapt it to a specific need thanks to data collectors. We will use the open APIs available on https://api.gouv.fr/ in order to synchronise national education institutions with our iTop...
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