How our ITSM solution iTop is a core element of our organisation When you join Combodo this is something that strikes you. Our solution iTop is in the middle of the organisation, not only as the product we sell and deliver to our customers, partners or community. but...
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Choosing an IT Service Management Tool (ITSM) has never been more difficult, or more important, because it is essential to underpin efficient IT processes. IT Managed Service Providers use it to manage their service centers and it remains in place for at least 5 to 7...
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Part 2: how Combodo has organized itself to adapt to the STS-LTS model In the previous article, you could understand the many benefits of combining Long-term and Short-term support releases: being flexible and scalable while guaranteeing stability to our customers,...
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What is the objective of iTop SaaS? Centralize the management of your IT services in a structuring software to get rid of your Excel files or your various management tools. iTop SaaS is a complete solution dedicated to the performance of your team and the satisfaction...
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Part 1: Why Combodo has decided to launch a Long Term Support release of iTop With iTop 2.7 we introduced our first Long Term Support (LTS) which is a release that Combodo plans to support for several years. Following the end of support of 2.7, a later release of iTop...
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IT service management (ITSM) software can professionalize and/or modernize your practices. For an IT team of less than five employees – typically found in SMBs – some features are a must. Others will be much less useful. Here are the five features we think...
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