Security, maintainability, functional scope, scalability…When you choose an ITSM tool in SaaS mode, take a word of advice: do not leave any gray areas about its ability to meet your needs!Your ITSM tool is at the heart of your business and if it can’t be fully...
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SaaS and open source: two models that first seem to be at odds with each other, which nevertheless have a lot to do together. However, in order for this duo to work, a few rules must be respected. Decrypting. SaaS and open source: incompatible philosophies? If...
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Managed Services Providers (MSP) service centres offer an alternative to the traditional services provided by traditional contracts, by bringing together specialist resources for a particular technology or business sector. This is a win-win situation. The bill is...
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