Jan 15, 2025 | ESN, iTop, ITSM
Analysing the profitability of your service company is central to ensuring its long-term viability, measuring your investment capacity and improving your growth. This issue is especially important for companies that produce and deliver services. Project management is...
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Nov 22, 2024 | CMDB, iTop, Open source
What Is a CMDB and Why Open Source? In today’s rapidly evolving IT landscape, managing complex IT environments has become more challenging than ever. A Configuration Management Database (CMDB) acts as the backbone for IT asset management, helping businesses track and...
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Aug 21, 2024 | Development, iTop, ITSM
Combodo is committed to accessibility, for an ever-improving user experience.For several years now, we have become more aware of the issue. We have been striving to ensure that our products are accessible to everyone, whether by making them easier to use or by...
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Aug 14, 2024 | Behind the scene, Development, iTop
Part three: the implementation of sustainable and maintainable developments Launching a long-term support development project is good. Putting in place the means, methods, and organisation to carry it out is even better. But the release still needs to be a success,...
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May 7, 2024 | iTop, ITSM
The Seine-Saint-Denis Council is made up of 25 departments, including the Digital Innovation and Computer Systems Department (DINSI). The DINSI comprises three large sections – projects, infrastructure management and support, with iTop acting as a central tool....
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Apr 29, 2024 | CMDB, iTop, iTop SaaS, ITSM
Deploying an ITSM tool helps manage and reduce IT costs. An illustration with 12 very real use cases of the iTop solution. Tracking untapped resources The iTop ITSM tool has a CMDB (Configuration Management DataBase) that describes all IT assets and their uses. With...
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